Companies must sustain robust, foundational traveller care even as they introduce sustainable travel options. Employers should consider risk assessments, particularly for higher-risk scenarios, covering destination, health, and personal factors. A clearly communicated and regularly updated travel policy is essential, detailing booking procedures, safety protocols, emergency contacts, and insurance coverage. Travel insurance should be mandatory, with coverage for medical emergencies, evacuation, delays, and lost property. Employees must have access to real-time support, such as 24/7 emergency contact lines, live alerts, and regular check-ins, throughout their journey.
Companies should educate travellers on in-policy procedures, health requirements (including vaccinations), and emergency preparedness, making sure contacts and resources are always accessible and visible. These measures are frequently non-negotiable for legal compliance and employee protection, irrespective of any sustainability focus. RouteZero can support customers further, as required.
